Help

Community guide

Everything you need to take part in forums, community chat and meetings.

1. Getting started

  • Sign in and complete your profile with a photo and short bio.
  • Join a community on the Communities page — you then enter its chat room automatically.
  • Open Chat from your dashboard or the Communities page.

2. What you can share

  • Text messages and emoji 😀
  • Voice notes — tap the microphone, speak, then tap stop to send.
  • Photos, videos and audio files up to 25 MB — tap the paperclip.
  • Gift stickers — tap the gift icon to send a rose, heart, trophy and more. Stickers are for fun; no tokens or money move.
  • Private chats — search a member's name at the top of the chat list.

3. Video meetings

  • Every chat room has a 'Join video meeting' button that opens a free video call for that room.
  • Share the room with members first so they can join the same call.
  • Meetings are not recorded by UNCLESAM FOUNDATION.

4. Approvals

  • To keep everyone safe, new discussions, replies, communities and chat messages are checked by a moderator before others see them.
  • You will see 'Awaiting approval' on your own post until it is checked.
  • If a post is not approved, the moderator may leave you a note explaining why.

5. Community rules

  • Be respectful. No insults, hate speech, threats or harassment.
  • Never share ID numbers, bank details, passwords or photos of children without consent.
  • No scams, spam, adverts or requests for money outside the platform.
  • Tell the truth — don't spread false information.

6. Reporting a problem

  • Tap the flag icon on any message to report it to moderators.
  • For fraud, abuse or safeguarding concerns use Report a problem — reports are handled privately.