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Digital skills · Beginner

Virtual assistance

Support international clients remotely with admin tasks.

4 lessons1.4 hoursCertificate availableUHF Learning Team, Executive VA
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  1. Lesson 1 · 15 min

    Step 1: VA services

    • Email and calendar management, research, data entry, customer support.
  2. Lesson 2 · 30 min

    Step 2: Tools

    • Google Workspace, Microsoft 365, Trello, Slack, Zoom.
  3. Lesson 3 · 20 min

    Step 3: Professional communication

    • Confirm tasks in writing and report daily.
  4. Lesson 4 · 20 min

    Step 4: Getting paid for this skill

    • Build a portfolio of 3 sample projects, even unpaid ones.
    • Create profiles on Upwork, Fiverr, LinkedIn and local WhatsApp business groups.
    • Start with small fixed-price jobs, collect reviews, then raise your price.
    • Receive payments safely through Payoneer, Grey, bank transfer or the platform's own escrow.

Assignment

Create a VA service menu with 5 services and prices.

Free learning resources

Final quiz

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Certificate: complete every lesson and pass the quiz (70%).